Extensive Fusion Risk Management Product Innovation and New Customer Acquisition Fuels Spectacular Year-to-Year Growth in 2021


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Commitment to customer centricity and community growth drive continued momentum as more companies turn to Fusion to meet their operational resiliency needs and meet new regulatory requirements

Fusion Risk Management, Inc. (“Fusion”), a leading provider of operational resilience, business continuity and risk management software and services, today announced record results from 2021. Driven by continuous innovation product and focus on customer centricity, Fusion has seen significant global customer growth across all industries. , in particular with global financial institutions, including four of the world’s largest banks and 25 other major financial institutions. Global institutions continue to choose the Fusion Framework system to support their cross-operational resiliency capabilities and rely on Fusion’s cloud-based management system to help manage crises and dispersed workforces, mitigate risk , create efficiencies, protect customer trust, and ultimately ensure resilience and business continuity. .

Throughout 2021, Fusion has worked closely with its clients to help them navigate the changing risk landscape. The company has launched significant enhancements to the Fusion Framework System to provide a data-driven framework that eliminates the need for separate modules in the areas of business continuity and risk management and brings them together under one comprehensive resilience umbrella operational. To meet customer and market demand, Fusion has introduced many new framework features to provide data-driven insights that enable customers to make informed decisions about risk tolerance and implement appropriate protections. to ensure minimal disruption and foster increased resilience. These include:

  • Merge analysis – A platform capability that provides organizations with enhanced data insights to strengthen their resiliency posture
  • Scenario test – Purpose-built functionality that enables organizations to test and analyze the impact of serious but plausible events in real time
  • Dynamic Response Console – An agile solution that uses fundamental data gathered from a company’s static data plans and reorganizes the information in the most efficient way to inform an up-to-date response

“For more than 15 years, Fusion has continued to invest in our people, products and professional services and is committed to working in partnership with our customers to create a more resilient world together,” said Michael Campbell, CEO of Fusion. . “Our record results in 2021 demonstrate our focus on customer centricity, technology innovation and our connected community. This positions us for continued global success in 2022. Every Fusion employee is committed to driving customer success and helping our global customers create a culture of operational resilience, and we look forward to continuing to deliver the best solutions to exceed the operational capabilities of our customers. resilience and regulatory needs.

Other key Fusion milestones throughout 2021 include:

  • The Fusion Framework System™ Ranked #1 Among Reviewed Vendors in The Forrester Wave™: Business Continuity Management Software Q2 2021

  • Continued industry recognition for product innovation and corporate culture, with accolades such as Best Vendor Solution for Operational Risk Management in the 2021 RegTech Insight Awards APAC, Best Risk Management Solution Most Innovative in the Corporate Livewire Excellence Awards, Built In Chicago 2021 Best Places to Work Awards, and recognition as a Top Risk Management Solutions Provider by Enterprise Security Magazine

  • Fusion’s customer service and customer success teams have more than doubled to meet and exceed the needs of maturing customers, including the introduction of several new practices and processes to improve customer onboarding and support, as well as a significant investment in training the Fusion team to meet and exceed the needs of its customers while providing more opportunities for the Fusion community

  • Continued investment in our ENGAGE customer community with over 75 events in 2021, including advisory boards, roundtables, spotlights and weekly user meetings in the US and UK/EU covering topics such as as critical resiliency, business continuity, vendor management, compliance needs, and more.

  • Launch of Fusion Operational Resilience Self-Assessment to help financial institutions prepare for impending UK regulatory requirements. Fusion works with over 120 global financial institutions to help ensure compliance with upcoming regulatory requirements from the Bank of England, PRA and FCA, accelerating business progress by 80%

  • A partnership with Sungard Availability Services (Sungard AS) to meet growing customer demand for a comprehensive approach to operational resilience.

  • Appointment of Clifford Chiu and Jeffery J. Weaver to Fusion’s Board of Directors, Adding Extensive Operational Experience and Governance, Risk and Compliance (GRC) Expertise for Regulated Companies

“Throughout 2021, global companies across multiple verticals have turned to Fusion to provide the innovative technology and proven services they need to drive their operational resilience programs,” said Paul Ybarra, chief revenue officer, Merger. “Fusion’s continued focus on customer partnerships and best-in-class products continues to fuel our spectacular global growth. We are honored that so many businesses trust Fusion to deliver the data-driven solutions they need to become more resilient in today’s increasingly challenging landscape.

For more information, visit www.fusionrm.com.

About Fusion Risk Management, Inc.

Fusion Risk Management is an industry leading provider of cloud-based operational resiliency software encompassing business continuity and disaster recovery, risk management, information technology risk and security, crisis and incident management, etc. Its solutions enable organizations to make data-driven decisions with a holistic and agile approach and allow them to deliver on their brand promise in the face of disruption. For more information, visit www.fusionrm.com.


Articulate communications for merger risk management

Cassandre Pravata

[email protected]


Source: Fusion Risk Management, Inc.


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