Trading services on Kotak Securities Ltd’s platform were hit by technical issues on Wednesday as clients struggled to log into its page. Customers were also worried when Life Insurance Corporation’s mega IPO opened today.
LIC’s initial public offering opened today and will close on May 9.
Some customers claimed they were also unable to access its customer service numbers. Users took to Twitter to understand if others were having similar issues when logging into the mobile app and other trading platforms.
Kotak Securities in a tweet said, “We are experiencing intermittent technical issues on our trading platforms. We are working to resolve the issue. We regret the inconvenience and will share an update as soon as this is resolved.
Users were also concerned as earnings season is busy with Tata Steel Ltd, JSW Energy Ltd and many other big companies releasing their figures on Tuesday. As Tuesday was a public holiday due to Eid, investors waited until Wednesday morning to place their trade orders or close their positions.